mcww@mcww.com.eg 048-2176423
  • He also stressed that I must follow up on all complaints received by the hotline 125 24 hours a day, to present and solve them immediately, especially problems related to water outages, sudden breakage of water lines, and sewage problems, stressing the necessity of communicating with citizens, identifying their problems, and moving quickly to crisis locations if they exist.
  • Today, Dr. Engineer Mohamed Naguib Saleh, President of the Menoufia Water and Sanitation Company, met with heads of sectors, general managers, and directors of affiliated branches to discuss a number of topics related to improving the level of services provided by the company to citizens.
  • At the beginning of the meeting, the company's president congratulated the attendees and all the company's employees on the occasion of the blessed month of Ramadan, wishing that God would bring it back to everyone with goodness, right and blessings.
  • Naguib directed the need to follow up on the projects being implemented within the governorate, as well as continuous field follow-up by branch managers on all faults that may appear in networks and stations, and to be present at the head of work until their repairs are completed, and to conduct a comprehensive field survey of all home connections and covers being constructed to ensure their safety before entering service and supervision. To install household connections and pipes with appropriate diameters for each area to maintain the sustainability of service to citizens.